Promotion and Offers Terms and Conditions

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Shopping Codes

From time to time Joules will release discount codes (“Codes”) via email or other marketing channels. These Codes will allow a discount to be applied to your order at https://www.joulesusa.com/ or via phone calls to our customer services team as specified on the relevant email or marketing communication. To apply the Code at https://www.joulesusa.com/ please enter it where specified during the check-out process. To apply the Code via customer services, please quote the Code at the start of your call, the discount will then be applied to your order.

Please note that save as expressly stated, Codes are only valid on full-priced items and cannot be used on sale or promotional items or to purchase gift cards. Codes cannot be used in conjunction with any other offer. Codes are valid for a limited period of time as specified in the relevant email or marketing communication, they cannot be used outside of that time period. Codes are not valid in stores or concessions. Where a qualifying spend is noted in relation to use of a Code, if an item and items purchased using that Code are later returned to us which brings the amount spent below any qualifying level, the offer value may be deducted from any refund. All orders are subject to acceptance and any improper use of Codes may result in the cancellation of your order. All orders are subject to availability. Joules reserves the right to withdraw, amend or extend offers at any time, without prior notice.

Specific offer terms and conditions are provided with each Code - for specific information relevant to that Code, please refer to the email or marketing communication on which it is featured.

1. 15% OFF WELCOME GIFT - EMAIL

   1. By taking advantage of this offer you agree to these terms and the full terms and conditions of sale, which can be found at www.joulesusa.com.
   2. Receive 15% off all full price items at Joules’ online store at: www.joulesusa.com, or by calling us at Joules’ Customer Service at 1-800-583-9559.
   3. Shipping and handling costs and all applicable taxes are not included.
   4. This offer is redeemable against full priced items only; products in the Outlet or Sale section at joulesusa.com are excluded.
   5. This offer is not available in Joules stores, concessions, outlets or shows.
   6. To redeem this offer via joulesusa.com, add your selected items to your basket and the discount will be applied automatically.
   7. This offer may not be used in conjunction with any other offer or promotion.
   8. There is no cash alternative.
   9. This offer is subject to availability while stocks last, and is subject to revocation or termination at any time in Joules’ sole discretion.
   10. Other exclusions may apply.
   11. Offer subject to the Joules’ terms and conditions of sale, which can be found in full at www.joulesusa.com.
   12. You agree that if you return any of the products purchased with this offer, you will receive a refund of the discounted price you paid for the returned item.
   13. You also agree to provide Joules with a copy of any receipt from the transaction, and the receipts from any subsequent returns, in order to be eligible to receive a cash refund.
   14. This offer cannot be redeemed against items that have already been purchased.
   15. This offer starts on the date on which you receive the offer email and ends 28 days thereafter.
   16. These terms are governed by and construed in accordance with the laws of the State of New York and the courts of the State of New York shall have exclusive jurisdiction over any dispute which arises in connection with these terms.
2. Spend $40 on full price baby and/or toddler products and receive a free baby gift box worth $4.95 with the code: GIFTBOX

   1. By taking advantage of this offer you agree to these terms and the full terms and conditions of sale, which can be found at www.joulesusa.com.
   2. Receive a free baby gift box worth $4.95 with the code GIFTBOX when you spend $40 on full price baby and/or toddler products at Joules’ online store at: www.joulesusa.com, or by calling us at Joules’ Customer Service at 1-800-583-9559.
   3. Shipping and handling costs and all applicable taxes are not included.
   4. Save as expressly stated, the offer code is only valid on full-priced baby and toddler items only and cannot be used on sale or promotional items.
   5. This offer is not available in Joules stores, concessions, outlets or shows. To redeem this offer via joulesusa.com, add your selected items to your basket, apply the specified discount code and the discount will be applied.
   6. This offer may not be used in conjunction with any other offer or promotion. There is no cash alternative.
   7. This offer may be redeemed only once per customer.
   8. This offer is subject to availability while stocks last, and is subject to revocation or termination at any time in Joules’ sole discretion. Other exclusions may apply.
   9. You agree that as a qualifying spend of $40 is required in relation to use of the code, if item(s) purchased using the code are later returned to Joules which brings the amount spent below the qualifying level, you may be charged the retail value of $4.95 for the baby gift box. You also agree to provide Joules with a copy of any receipt from the transaction, and the receipts from any subsequent returns, in order to be eligible to receive a refund.
   10. This offer cannot be redeemed against items that have already been purchased.
   11. Designs of the free baby gift box may vary. The dimensions of the free baby gift box shall be approximately 22cm x 23cm x 6cm.
   12. These terms are governed by and construed in accordance with the laws of the State of New York and the courts of the State of New York shall have exclusive jurisdiction over any dispute which arises in connection with these terms.
3. 30% OFF. “WE’VE MISSED YOU” EMAIL – FULL T&CS

   1. By taking advantage of this offer you agree to these terms and full terms and conditions of sale, which can be found at https://www.joulesusa.com/.
   2. Receive 30% off all full price items only at Joules’ online store (https://www.joulesusa.com/) plus free shipping on your order with your offer email.
   3. The discount will be valid until the expiry date shown in your email and cannot be used outside of this time period.
   4. Please note that save as expressly stated, the discount is only valid on full-priced items; products in the Outlet or Sale section of joulesusa.com are excluded.
   5. To use your offer, simply click through the email and the discount will automatically be applied to your basket at checkout at https://www.joulesusa.com/. To apply the offer via customer services, call 1-800-583-9559 and quote the details of your offer email at the start of your call.
   6. This discount is for purchases made online at joulesusa.com or via Joules customer services only. This discount cannot be used in Joules stores, independent stockists, concessions, outlets or shows.
   7. This discount cannot be used in conjunction with any other offer or promotion and can only be redeemed once per customer.
   8. There is no cash alternative and other exclusions may also apply.
   9. This offer is subject to availability while stocks last, and is subject to revocation or termination at any time in Joules’ sole discretion. Joules reserves the right to withdraw, amend or extend offers at any time, without prior notice.
   10. All orders are subject to acceptance and any improper use of the discount may result in the cancellation of your order.
   11. You agree that if you return any of the products purchased with this offer, you will receive a refund of the discounted price you paid for the returned item. You also agree to provide Joules with a copy of any receipt from the transaction, and the receipts from any subsequent returns, in order to be eligible for a cash refund. This offer cannot be redeemed against items that have already been purchased.
   12. These terms are governed by and construed in accordance with the laws of the State of New York and the courts of the State of New York shall have exclusive jurisdiction over any dispute which arises in connection with these terms.
4. 10% OFF ANNIVERSARY GIFT – EMAIL

   1. By taking advantage of this offer you agree to these terms and the full terms and conditions of sale, which can be found at www.joulesusa.com.
   2. Receive 10% off all full priced items at Joules’ online store at: www.joulesusa.com, or by calling us at Joules’ Customer Service on 1-800-583-9559.
   3. Shipping and handling costs and all applicable taxes are not included.
   4. This offer is redeemable against full priced items only; products in the Outlet or Sale section at www.joulesusa.com are excluded.
   5. This offer is not available in Joules stores, independent stockists, concessions, outlets or shows and cannot be applied to purchases of Joules gift vouchers.
   6. To redeem this offer via www.joulesusa.com, add your selected items to your basket and the discount will be applied automatically.
   7. This offer may not be used in conjunction with any other offer or promotion and can only be redeemed once per customer.
   8. There is no cash alternative.
   9. This offer is subject to availability while stocks last and is subject to revocation or termination at any time in Joules’ sole discretion.
   10. Other exclusions may apply.
   11. This offer is subject to the Joules’ terms and conditions of sale, which can be found in full at www.joulesusa.com. All orders are subject to acceptance and any improper use may result in cancellation of your order.
   12. You agree that if you return any of the products purchased with this offer, you will receive a refund of the discounted price you paid for the returned item.
   13. You also agree to provide Joules with a copy of any receipt from the transaction, and the receipts from any subsequent returns, in order to be eligible to receive a cash refund.
   14. This offer cannot be redeemed against items that have already been purchased.
   15. This offer starts on the date on which you receive the offer email and ends 28 days thereafter and cannot be used outside of that time period.
   16. These terms are governed by and construed in accordance with the laws of the State of New York and the courts of the State of New York shall have exclusive jurisdiction over any dispute which arises in connection with these terms.
5. Purchase 2 x Selected Full Price T-Shirts for $55 at www.joulesusa.com

   Offer Start Time: 09:30 EDT; Offer Start Date: 03/03/2023

   Offer End Time: 23:59 EDT; Offer End Date 07/31/2023

   1. By taking advantage of this offer you agree to these terms and the full terms and conditions of sale, which can be found at www.joulesusa.com.
   2. Purchase two (2) of the named products for the price specified above in one single purchase transaction at Joules’ online store at: www.joulesusa.com.
   3. This offer starts at the Start Time on the Start Date and ends at the End Time on the End Date, as specified above.
   4. Shipping and handling costs and all applicable taxes are not included. 5. Only marked products will form a part of this offer.
   5. Only marked products will form a part of this offer.
   6. This offer is redeemable against full priced items only; products in the Sale or Clearance section at www.joulesusa.com are excluded.
   7. This offer is not available in Joules stores, independent stockists, concessions, outlets or shows.
   8. This offer may not be used in conjunction with any other offer or promotion. There is no cash alternative.
   9. This offer cannot be redeemed against items that have already been purchased.
   10. To redeem this offer via www.joulesusa.com, add your selected items to your shopping bag and the discount will be applied automatically.
   11. This offer is subject to availability while stocks last and is subject to revocation or termination at any time in Joules’ sole discretion. Other exclusions may apply.
   12. All orders are subject to acceptance and any improper use of this offer may result in the cancellation of your order.
   13. You agree that if you return one but not both of the products purchased with this offer, you will receive a refund of the discounted price you paid for the returned item such that the item retained by you will be deemed charged at full price. If you return both items purchased with this offer, you will receive a full refund of the discounted price. You also agree to provide Joules with a copy of any receipt from the transaction, and the receipts from any subsequent returns, in order to be eligible to receive a cash refund.
   14. These terms are governed by and construed in accordance with the laws of the State of New York and the courts of the State of New York shall have exclusive jurisdiction over any dispute which arises in connection with these terms.
6. Purchase 2 x Selected Full Price Men’s Polo Shirts for $65 at www.joulesusa.com

   Offer Start Time: 09:30 EDT; Offer Start Date: 04/04/2023

   Offer End Time: 23:59 EDT; Offer End Date 07/31/2023

   1. By taking advantage of this offer you agree to these terms and the full terms and conditions of sale, which can be found at www.joulesusa.com.
   2. Purchase two (2) of the named products for the price specified above in one single purchase transaction at Joules’ online store at: www.joulesusa.com.
   3. This offer starts at the Start Time on the Start Date and ends at the End Time on the End Date, as specified above.
   4. Shipping and handling costs and all applicable taxes are not included.
   5. Only marked products will form a part of this offer.
   6. This offer is redeemable against full priced items only; products in the Sale or Clearance section at www.joulesusa.com are excluded.
   7. This offer is not available in Joules stores, independent stockists, concessions, outlets or shows.
   8. This offer may not be used in conjunction with any other offer or promotion. There is no cash alternative.
   9. This offer cannot be redeemed against items that have already been purchased.
   10. To redeem this offer via www.joulesusa.com, add your selected items to your shopping bag and the discount will be applied automatically.
   11. This offer is subject to availability while stocks last and is subject to revocation or termination at any time in Joules’ sole discretion. Other exclusions may apply.
   12. All orders are subject to acceptance and any improper use of this offer may result in the cancellation of your order.
   13. You agree that if you return one but not both of the products purchased with this offer, you will receive a refund of the discounted price you paid for the returned item such that the item retained by you will be deemed charged at full price. If you return both items purchased with this offer, you will receive a full refund of the discounted price. You also agree to provide Joules with a copy of any receipt from the transaction, and the receipts from any subsequent returns, in order to be eligible to receive a cash refund.
   14. These terms are governed by and construed in accordance with the laws of the State of New York and the courts of the State of New York shall have exclusive jurisdiction over any dispute which arises in connection with these terms.
7. Childrenswear – Buy One Get One Half Price at www.joulesusa.com

   1. By taking advantage of this offer you agree to these terms and the full terms and conditions of sale, which can be found at www.joulesusa.com.
   2. Buy one full price item of Childrenswear, that is clearly marked as being part of this offer, in one single purchase transaction at Joules’ online store at www.joulesusa.com, and get one item of selected Childrenswear half price.
   3. This offer starts at 07:00 EDT on 04/04/2023 and ends at 11:00 EDT on 31/07/2023.
   4. Shipping and handling costs and all applicable taxes are not included.
   5. Only marked products will form a part of this offer.
   6. This offer is redeemable against full priced Childrenswear items that are clearly marked as being part of the offer only; all other full priced items and products in the Sale or Clearance section at www.joulesusa.com are expressly excluded.
   7. This offer is not available in independent stockists, concessions, outlets or shows.
   8. This offer may not be used in conjunction with any other offer or promotion. There is no cash alternative.
   9. This offer cannot be redeemed against items that have already been purchased.
   10. To redeem this offer via www.joulesusa.com, add your selected items to your shopping bag and the discount will be applied automatically.
   11. This offer is subject to availability while stocks last and is subject to revocation or termination at any time in Joules' sole discretion. Other exclusions may also apply.
   12. All orders are subject to acceptance and any improper use of this offer may result in the cancellation of your order.
   13. You agree that if you return one but not both of the products purchased with this offer, you will receive a refund of the discounted price you paid for the returned item such that the item retained by you will be deemed charged at full price. If you return both items purchased with this offer, you will receive a full refund of the discounted price. You also agree to provide Joules with a copy of any receipt from the transaction, and the receipts from any subsequent returns, in order to be eligible to receive a cash refund.
   14. These terms are governed by and construed in accordance with the laws of the State of New York and the courts of the State of New York shall have exclusive jurisdiction over any dispute which arises in connection with these terms.
8. Purchase 2 x Selected Full Price Women’s Tops for $40 at www.joulesusa.com

   Offer Start Time: 09:30 EDT; Offer Start Date: 05/04/2023

   Offer End Time: 23:59 EDT; Offer End Date 07/31/2023

   1. By taking advantage of this offer you agree to these terms and the full terms and conditions of sale, which can be found at www.joulesusa.com.
   2. Purchase two (2) of the named products for the price specified above in one single purchase transaction at Joules’ online store at: www.joulesusa.com.
   3. This offer starts at the Start Time on the Start Date and ends at the End Time on the End Date, as specified above.
   4. Shipping and handling costs and all applicable taxes are not included.
   5. Only marked products will form a part of this offer.
   6. This offer is redeemable against full priced items only; products in the Sale or Clearance section at www.joulesusa.com are excluded.
   7. This offer is not available in Joules stores, independent stockists, concessions, outlets or shows.
   8. This offer may not be used in conjunction with any other offer or promotion. There is no cash alternative.
   9. This offer cannot be redeemed against items that have already been purchased.
   10. To redeem this offer via www.joulesusa.com, add your selected items to your shopping bag and the discount will be applied automatically.
   11. This offer is subject to availability while stocks last and is subject to revocation or termination at any time in Joules’ sole discretion. Other exclusions may apply.
   12. All orders are subject to acceptance and any improper use of this offer may result in the cancellation of your order.
   13. You agree that if you return one but not both of the products purchased with this offer, you will receive a refund of the discounted price you paid for the returned item such that the item retained by you will be deemed charged at full price. If you return both items purchased with this offer, you will receive a full refund of the discounted price. You also agree to provide Joules with a copy of any receipt from the transaction, and the receipts from any subsequent returns, in order to be eligible to receive a cash refund.
   14. These terms are governed by and construed in accordance with the laws of the State of New York and the courts of the State of New York shall have exclusive jurisdiction over any dispute which arises in connection with these terms.
9. Purchase 2 x Selected Full Price Men’s Shirts for $105 at www.joulesusa.com

   Offer Start Time: 16:00 EDT; Offer Start Date: 04/19/2023

   Offer End Time: 23:59 EDT; Offer End Date 07/31/2023

   1. By taking advantage of this offer you agree to these terms and the full terms and conditions of sale, which can be found at www.joulesusa.com.
   2. Purchase two (2) of the named products for the price specified above in one single purchase transaction at Joules’ online store at: www.joulesusa.com.
   3. This offer starts at the Start Time on the Start Date and ends at the End Time on the End Date, as specified above.
   4. Shipping and handling costs and all applicable taxes are not included.
   5. Only marked products will form a part of this offer.
   6. This offer is redeemable against full priced items only; products in the Sale or Clearance section at www.joulesusa.com are excluded.
   7. This offer is not available in Joules stores, independent stockists, concessions, outlets or shows.
   8. This offer may not be used in conjunction with any other offer or promotion. There is no cash alternative.
   9. This offer cannot be redeemed against items that have already been purchased.
   10. To redeem this offer via www.joulesusa.com, add your selected items to your shopping bag and the discount will be applied automatically.
   11. This offer is subject to availability while stocks last and is subject to revocation or termination at any time in Joules’ sole discretion. Other exclusions may apply.
   12. All orders are subject to acceptance and any improper use of this offer may result in the cancellation of your order.
   13. You agree that if you return one but not both of the products purchased with this offer, you will receive a refund of the discounted price you paid for the returned item such that the item retained by you will be deemed charged at full price. If you return both items purchased with this offer, you will receive a full refund of the discounted price. You also agree to provide Joules with a copy of any receipt from the transaction, and the receipts from any subsequent returns, in order to be eligible to receive a cash refund.
   14. These terms are governed by and construed in accordance with the laws of the State of New York and the courts of the State of New York shall have exclusive jurisdiction over any dispute which arises in connection with these terms.
10. Up to 70% off in the Joules Sale at www.joulesusa.com

    Offer Start Time: 10:00 am GMT; Offer Start Date: 17th May 2023

    Offer End Time: 23:59 GMT; Offer End Date: 29th May 2023

    1. By taking advantage of this offer you agree to these terms and the full terms and conditions of sale, which can be found at www.joulesusa.com.
    2. Receive up to 70% off selected items in the Joules Sale online store at www.joulesusa.com.
    3. This offer starts at the Start Time on the Start Date and ends at the End Time on the End Date, as specified above.
    4. Shipping and handling costs and all applicable taxes are not included.
    5. This offer is redeemable against items that are clearly marked as being part of the offer only.
    6. This offer is not available in Joules stores, independent stockists, concessions, outlets or shows and cannot be applied to purchases of Joules gift cards.
    7. This offer may not be used in conjunction with any other offer or promotion. There is no cash alternative.
    8. This offer cannot be redeemed against items that have already been purchased.
    9. To apply the offer at www.joulesusa.com, add your selected items to your basket and enter your offer code where specified during the check-out process and the discount will be applied.
    10. This offer is subject to availability while stocks last and is subject to revocation or termination at any time in Joules’ sole discretion. Other exclusions may apply.
    11. All orders are subject to acceptance and any improper use of this offer may result in the cancellation of your order.
    12. You agree that if you return any of the products purchased with this offer, you will receive a refund of the discounted price you paid for the returned item. You also agree to provide Joules with a copy of any receipt from the transaction, and the receipts from any subsequent returns, in order to be eligible to receive a cash refund.
    13. These terms are governed by and construed in accordance with the laws of the State of New York and the courts of the State of New York shall have exclusive jurisdiction over any dispute which arises in connection with these terms.
11. Purchase 2 x Selected Full Price Men’s Trousers for $115 at www.joulesusa.com

    1. Offer Start Time: 09:30 EDT; Offer Start Date: 05/26/2023
    2. Offer End Time: 23:59 EDT; Offer End Date 07/31/2023
    3. By taking advantage of this offer you agree to these terms and the full terms and conditions of sale, which can be found at www.joulesusa.com.
    4. Purchase two (2) of the named products for the price specified above in one single purchase transaction at Joules’ online store at: www.joulesusa.com.
    5. This offer starts at the Start Time on the Start Date and ends at the End Time on the End Date, as specified above.
    6. Shipping and handling costs and all applicable taxes are not included.
    7. Only marked products will form a part of this offer.
    8. This offer is redeemable against full priced items only; products in the Sale or Clearance section at www.joulesusa.com are excluded.
    9. This offer is not available in Joules stores, independent stockists, concessions, outlets or shows.
    10. This offer may not be used in conjunction with any other offer or promotion. There is no cash alternative.
    11. This offer cannot be redeemed against items that have already been purchased.
    12. To redeem this offer via www.joulesusa.com, add your selected items to your shopping bag and the discount will be applied automatically.
    13. This offer is subject to availability while stocks last and is subject to revocation or termination at any time in Joules’ sole discretion. Other exclusions may apply.
    14. All orders are subject to acceptance and any improper use of this offer may result in the cancellation of your order.
    15. These terms are governed by and construed in accordance with the laws of the State of New York and the courts of the State of New York shall have exclusive jurisdiction over any dispute which arises in connection with these terms.